999kk Terms and Conditions

General Provisions and Definitions

These terms and conditions ("Terms") apply to the 999kk platform and all of its services. 999kk is an online betting and casino platform operated for users in Bangladesh.

Definitions

• "Platform" refers to the 999kk website, mobile site, and all associated services.
• "User" or "Member" refers to any registered account holder.
• "Account" refers to a user's personal 999kk account.
• "Bet" refers to any gaming or betting transaction on the platform.
• "Bonus" refers to promotional offers, cashback, or any additional benefits.
• "Money" refers to Bangladeshi Taka (BDT/৳), the currency used on the platform.

999kk reserves the right to modify these terms. A notice will be posted on the platform for any changes. Continued use of the platform after any changes means you have accepted the revised terms.

Account Registration and Eligibility Requirements

To open an account on the 999kk platform, the following eligibility requirements must be met:

• The applicant must be at least 21 years of age.
• A person may only register one account — multiple accounts are prohibited.
• All information provided during registration must be accurate, complete, and up to date.
• Valid identification may be required at any time for identity verification.

Account Security

It is your responsibility to keep your account password and login details completely confidential. The user is responsible for all activity carried out through the account. If you notice any suspicious activity, notify our support team immediately.

Deposit and Withdrawal Policy

The following rules apply to deposits and withdrawals on the 999kk platform:

Minimum Amounts

• Minimum deposit: ৳500 (for each method)
• Minimum withdrawal: ৳500

Accepted Payment Methods

999kk currently supports transactions through the following methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

Withdrawal Timeframe

Approved withdrawals are generally completed within 10 to 45 minutes. Occasional delays may occur due to the verification process or banking systems.

Important Conditions

• The account used for deposits and the account used for withdrawals must be registered under the same name.
• For suspicious transactions, 999kk reserves the right to hold funds until an investigation is complete.
• 999kk is committed to complying with anti-money laundering regulations.
• All active bonus wagering requirements must be met before making a withdrawal.

Bonuses and Promotional Offers

Please read the terms in this section carefully before claiming any promotional offers from 999kk.

Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. A 15x wagering requirement applies to this bonus.

General Bonus Terms

• Each bonus offer has a specific validity period; the bonus will be cancelled once it expires.
• Bonus funds cannot be withdrawn until the wagering requirement is met.
• A member cannot claim the same bonus offer more than once.
• Some games may contribute partially or not at all toward bonus wagering — details will be stated in each offer.
• Attempting to claim bonuses through fraudulent means may result in account suspension.

VIP Programme

The 999kk VIP program has five tiers. Weekly cashback benefits are available at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

Tiers are upgraded by maintaining regular activity and good membership standing. 999kk reserves the right to change the detailed terms of VIP benefits.

Gaming Policy and Fair Play

All games on 999kk are operated on the basis of fair play principles. Our gaming system is operated using SSL encryption and secure technology.

Permitted and Prohibited Conduct

The following conduct is strictly prohibited:

• Playing using software bots, automated scripts, or any technical assistance.
• Attempting to exploit system vulnerabilities or bugs.
• Misconduct toward other players or staff.
• Colluding with other players through secret arrangements.
• Providing false information about the source of funds in an account.

Dispute of Results

If you believe there is an issue with the result of any game, notify our support team within 24 hours. In the case of a technical error, 999kk will make a decision after a proper investigation, and that decision will be considered final.

Service Interruptions

Services may be temporarily unavailable due to technical issues, maintenance, or other reasons. 999kk bears no liability for compensation in such situations.

Account Suspension and Closure

999kk reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these terms.
• Fraudulent activity or suspicious conduct.
• Operating multiple accounts.
• Failed age verification or submission of false information.
• Using the platform from outside permitted regions.

Closure at the User's Initiative

If you wish to close your account yourself, please contact the support team. Before closure, make sure all pending bets are settled and any valid balance is withdrawn. Unused portions of bonuses are non-refundable.

Responsible Gaming and Self-Exclusion

999kk gives the highest priority to responsible gaming. Gaming is for entertainment — not as a guaranteed source of income. This platform is only for users aged 21 and above.

Self-Exclusion Options

If you feel that gaming is having a negative impact on your life, please let our support team know. We will arrange to place the following limits on your account:

• Daily, weekly, or monthly deposit limits.
• Temporary account suspension for a specified period.
• Permanent self-exclusion (which is difficult to reverse once activated).

For more information, please visit our Responsible Gaming page.

Privacy and Data Protection

999kk places great importance on protecting the personal information of its users. We use SSL encryption and modern cybersecurity technology.

Full details on how your personal information is collected, stored, and used can be found in our Privacy Policy. By using the platform, you also agree to our privacy policy.

Sharing Information with Third Parties

We do not sell or transfer your personal information to third parties without a legitimate requirement. However, we may be legally obligated to provide information upon legal requirement or at the request of authorities.

Limitations of Liability

999kk bears no liability in the following cases:

• Any loss caused by internet disconnection or issues with the user's device.
• Issues caused by third-party software or services.
• Lost opportunities or potential earnings resulting from unexpected technical errors.
• Any loss caused by the user's own negligence.

Our total liability in any case will not exceed the amount of the disputed transaction.

Dispute Resolution and Contact

If you have any dispute or complaint, please first contact our customer support team. We always try to resolve issues through direct discussion.

Contact Methods

• 24/7 live chat support — speak directly in Bengali.
• Email: [email protected]

After receiving a complaint, we will try to respond within a reasonable time. Complex matters may take somewhat longer to investigate.

Applicable Law

These terms will be interpreted in accordance with applicable law. In the event of any dispute, both parties will first attempt to reach a friendly resolution.

Amendments and Enforceability of Terms

999kk reserves the right to amend these terms and conditions at any time. Notice of important changes will be given on the platform or by email.

If any provision of these terms and conditions is found to be legally unenforceable, the remaining provisions will continue in full force and effect.